Nexus
Your books, read anywhere.
Ebooks you buy are licensed to your account for personal reading in the Nexus Reader. They cannot be resold, shared or copied.
Books, ebooks, courses and Nexus Pass: licences, refunds and creator rules.
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When you buy an ebook or course, you get a personal, non-exclusive, non-transferable licence to read or watch it in the Nexus Reader on your devices, for as long as it stays available on Nexus. You do not buy the copyright. Printed books are physical products and follow the marketplace policies.
| Item | Refund window | Condition |
|---|---|---|
| Ebook | 7 days from purchase | Less than 10% read |
| Course | 7 days from purchase | Less than 20% completed and no certificate issued |
| Faulty or incomplete file | Any time | We fix it or refund in full |
Request from Your orders. Once refunded, the title is removed from your library.
We store your library, reading position, highlights and bookmarks to sync them across devices. You can delete highlights and bookmarks at any time. See our Privacy notice.
Creators keep the copyright in their work and give dejoiy a non-exclusive licence to distribute, display and promote it on Nexus. Creators confirm they own the rights or have permission and that the work does not break any law or our policies. Royalties, prices and payouts are shown in the creator dashboard. We remove pirated or infringing works and may suspend the account.
Yes, in the Nexus Reader once it has loaded on your device.
Not yet. Licences are personal to your account.
This policy is part of the dejoiy Terms of use. It does not limit any rights you have under Indian consumer law.
Write to support-care@dejoiy.com or call [Support phone], Monday to Saturday, 10 am to 7 pm. Every message gets a ticket number.
Grievance Officer
[Grievance Officer name]
legal@dejoiy.com · [Grievance Officer phone]
We acknowledge within 48 hours and resolve within one month.