QuickMart
Fast, where we are live.
QuickMart delivers within its live service areas. Enter your pincode to see delivery slots and what is available near you.
QuickMart world rules
Fast delivery of daily needs: service areas, slots, fresh items and substitutions.
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The full policy
At a glance
- Delivered within your chosen slot, in live service areas only.
- Spoiled, damaged or near-expiry items: report within 24 hours for a refund or replacement.
- We substitute out-of-stock items only if you allowed substitutions.
Service areas and slots
QuickMart operates only in listed pincodes and time slots. Slots can fill up during busy hours. If we cannot deliver in your slot, we will offer another slot or cancel with a full refund.
Freshness and expiry
Packaged items are delivered with reasonable shelf life left. Fresh produce is picked on the day of delivery. If an item arrives spoiled, damaged, wrong or close to expiry, report it within 24 hours with a photo and we refund or replace it.
Substitutions
If an item is out of stock, we substitute it only if you allowed substitutions for that order, with an item of similar or better value. Otherwise we remove it and refund it.
Weighed items
Fruits, vegetables and loose items can vary slightly in weight. You are charged for the actual weight delivered, and any difference is refunded.
Returns
Perishable items cannot be returned for change of mind. Unopened non-perishable items follow the marketplace Returns and refunds policy.
Questions people ask
Can someone else receive my order?
Yes. Add their name and phone in delivery instructions.
This policy is part of the dejoiy Terms of use. It does not limit any rights you have under Indian consumer law.
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Still stuck? A human will help.
Write to support-care@dejoiy.com or call [Support phone], Monday to Saturday, 10 am to 7 pm. Every message gets a ticket number.
Grievance Officer
[Grievance Officer name]
legal@dejoiy.com · [Grievance Officer phone]
We acknowledge within 48 hours and resolve within one month.